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14 Lessons
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By the conclusion of this module students will learn: 1. The importance of effective oral communication at work place. 2. The different types of oral communication: Oral communication commonly used within an organization: Ø staff meetings Ø personal discussions Ø presentations Ø telephone discourse Ø informal conversation Oral communication with those outside of the organization: Ø face-to-face meetings Ø telephone calls Ø speeches Ø Teleconferences or videoconferences 3. Types of Formal Oral Presentations. 4. Advantages, disadvantages, and guidelines associated with the usage of various visual aids to enhance the oral presentation. 5. Steps involved to prepare for an effective oral presentation. 6. Writing an Oral Presentation. 7. Effective oral delivery strategies: Ø Eye contact Ø Volume Ø Speed Ø Articulation Ø Pronunciation Ø Pauses 8. How style and personal appearance impact oral communication. 9. How body posture and gestures impact oral communication. 10. Introduce you to common spelling rules which will help you to write better 11. Introduce you to words that Sound Similar or Look Similar, those that are Frequently Misused, Putting Together certain words or Not
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